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Date:         Tue, 7 Sep 1999 12:47:17 GMT
Reply-To:     editor@DATA-BASED-RESULTS.COM
Sender:       "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From:         editor@DATA-BASED-RESULTS.COM
Subject:      Newsletter: direct, database, and web marketing (1.0)

Data-based-results.com: An on-line community of direct, database, and web marketing professionals

Newsletter 1.0 (Sept99)

===EDITORIAL Why a newsletter about quantitative direct marketing?

===FEATURES Learn more about your customers, quickly and easily

===TECH In praise of Perl

===SOAPBOX The marketing database: in-house or outsource?

===BOOKSHELF Marketing the invisible (Beckwith) How to model it (Starfield et. al.) Database backed websites (Greenspun) The new direct marketing (Shepard et. al.)

===LINKS cpulse.com directmarketingcareers.com thirdvoice.com kddnuggets.com

===

Spread the word! Forward this email to your colleagues.

Sign up for this newsletter: http://www.data-based-results.com

To remove yourself from this mailing list: http://www.greenspun.com/spam/home.tcl?domain=dbrc

Buy the books mentioned in this newsletter from Amazon.com by clicking though on the links. All referral fees from Amazon purchases are donated to the American Cancer Society.

Comments, suggestions, and announcements: mailto:editor@data-based-results.com

(C) 1999 Data-based-results.com, all rights reserved.

===EDITORIAL Why a newsletter about quantitative direct marketing?

Welcome. Why this newsletter? I wanted a forum to network and share ideas with other folks working in quantitative direct marketing, so I've put up a website and started this intermittent newsletter. The success of this experiment depends on you. Visit the website to ask a question or post an answer. I hope this on-line community grows into a helpful resource. Alan Rimm-Kaufman Editor, Data-based-results.com

===FEATURE Learn more about your customers, quickly and easily

You are in a marketing meeting discussing some segment of your customer base -- most valuable buyers, internet prospects, chronic returners, etc. -- when someone turns to you and says, "What do we know about these folks? What does the database tell us? What if we learned that..."

Sound familiar? Sound like another set of custom queries you'll have to write, probably with no result? Consider building a general tool to handle these requests. Read the full article at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MTp

===TECH ===In praise of Perl

Perl is a powerful open-source computer language. Written by linguist Larry Wall, the language is flexible and intuitive. Perl's great for writing quick scripts to manipulate large data files. The language simplifies regular expressions, web scripting, and system management. Perl scripts often work unchanged across Unix and NT platforms, and there are libraries of free scripts available on-line for common tasks. Critics slight Perl notation, dismissing it as a "write-only" language, but one can write powerful short Perl scripts that are easy to maintain. Comment on this review at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MU4

A good introduction: http://www.amazon.com/exec/obidos/ASIN/1565922840/databasedresults

A good solutions book: http://www.amazon.com/exec/obidos/ASIN/1565922433/databasedresults

Get the software for Unix, free: http://www.perl.com

Get the software for Win98 and NT, free: http://www.activestate.com

===SOAPBOX The marketing database: in-house or outsource?

Does your company now maintain its marketing database in-house, or is it outsourced? If you could start again fresh, which path would you take? Present your opinion at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MTv

===BOOKSHELF Marketing the invisible (Beckwith) http://www.amazon.com/exec/obidos/ASIN/0446520942/databasedresults

A highly recommended book on marketing tactics and strategies. "Invisible" in the title refers to services; even so, unless you sell a commodity good, this book is relevant to your business. Presented in short one-page chapters, Beckwith covers value vs. price positioning, branding, research, advertising, and retention. You will come away from this book with at least a dozen good ideas. Comment on this book at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MTx

===BOOKSHELF How to model it (Starfield et al)

http://www.amazon.com/exec/obidos/ASIN/0808779702/databasedresults

The finest book on constructing quantitative models to solve problems. Cases presented in a workbook form, with lucid comments explaining the general principles. Topics include quick modeling, heuristics, presenting results, stochastic modeling, optimization, dynamics, simulation, trade-offs, and expert systems. Comment on this book at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MTz

===BOOKSHELF Database backed web sites (Greenspun)---

http://www.amazon.com/exec/obidos/ASIN/1562765302/databasedresults

Great web sites are often databases, and Greenspun explains how to build database backed sites. His strong opinions are right on target. Topics include choosing the right RDMS, architecture, tracking users, growing traffic, effective design, and making money. An excellent book to understand the backside of the web. Comment on this book at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MU0

===BOOKSHELF The new direct marketing (Shepard et al)

http://www.amazon.com/exec/obidos/ASIN/1556238096/databasedresults

A solid introduction to modern direct marketing. The chapters devoted to hardware and data vendors are sadly out of date; ignore them. Focus on the explanations of exploratory data analysis, predictive modeling, and direct marketing economics. Recommended most to newcomers. Comment on this book at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=001MU2

===LINKS http://www.cpulse.com

Customer Pulse randomly intercepts several hundred visitors to your company's website each day and presents a 60-second pop-up survey. You write the questions. You get vital information to improve your site. Your respondents get "FreePoints" for their cooperation. The basic service is free for early adopters.

===LINKS http://www.directmarketingcareers.com/search.php3

Bernhart Associates, a direct marketing executive search firm, recently put up this site. The site is small, but growing. For job seekers, the best feature is the position listing. Business model: employers pay to post.

===LINKS http://thirdvoice.com

Inspired genius, or total annoyance? You decide. Third Voice uses redirects to allow web visitors to post notes on your site. That's right -- your web visitors can splash praise or invectives across your homepage, forever visible to anyone with the Third Voice add-in -- and there's nothing you can do about it. Unbeknownst to you, your site may already by littered with user graffiti. Worth checking out.

===LINKS http://www.kdnuggets.com

KD stands for Knowledge Discovery, a diverse field covering data mining, data warehousing, pattern detection, and artificial intelligence. This website archives a biweekly newsletter composed of community announcements. The focus is on algorithms more than on applications. Great list of related links.

===LINKS http://www.greenspun.com/boohoo/related.tcl?page_id=dbrc

The data-based-results.com link page gathers interesting links relevant to quantitative direct marketing. Submit your own favorites.

===

Spread the word! Forward this email to your colleagues.

Sign up for this newsletter: http://www.data-based-results.com

Comments, suggestions, and announcements: mailto:editor@data-based-results.com

(C) 1999 Data-based-results.com, all rights reserved.

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