"SAS values your loyalty, commitment and your attendance at SAS Global Forum. At the upcoming conference in Seattle, we'd like to get your input on how SAS can best offer value to you in your continuing use of SAS software. We invite you to share your feedback with us at a SAS-sponsored focus group on Monday, April 12, from 3:30 - 5:00 pm.
Your feedback will be used to help SAS' newly-created Customer Loyalty Division develop programs that will increase the value our customers receive from their relationship with SAS.
Discussion topics will include:
* Communications - channels for delivering information, types of information, frequency, etc.
* Modernizing your IT infrastructure
* Increasing the value of your SAS investment
* Loyalty programs and partnerships
If your schedule allows, please RSVP to Melissa Perez at (919) 531-1155 or Melissa.Perez@sas.com<mailto:Melissa.Perez@sas.com> to confirm your place in our discussion. Please note that this is not a sales event.
You will receive a gift from SAS to show our appreciation for your time and candid responses."
I will be giving two presentations on Monday afternoon, one of which starts at 5:00pm, so I did not respond; even though I thoroughly enjoyed taking part in a SAS Institute focus group last year.
Yesterday, in a conversation with SAS folks, I found out that there are still seats open in that focus group. They are particularly looking for some people who are relatively new to SAS to get their opinions and feedback on the topics listed above. But, I am sure they will be happy to accept people of all SAS experience levels.
So, if you are going to be attending SAS Global Forum 2010 and can spare 1.5 hours on Monday afternoon, consider contacting Melissa and participating. This is a prime opportunity to give your feedback directly to the people who will value it the most. Hey; go for it!
Best of luck in all your SAS endeavors!
I hope that this suggestion proves helpful now, and in the future!
Of course, all of these opinions and insights are my own, and do not reflect those of my organization or my associates. All SAS code and/or methodologies specified in this posting are for illustrative purposes only and no warranty is stated or implied as to their accuracy or applicability. People deciding to use information in this posting do so at their own risk.
Michael A. Raithel
"The man who wrote the book on performance"
Author: Tuning SAS Applications in the MVS Environment
Author: Tuning SAS Applications in the OS/390 and z/OS Environments, Second Edition
Author: The Complete Guide to SAS Indexes
It is hard enough to remember my opinions, without also remembering
my reasons for them! - Friedrich Nietzsche