Heads up! SASv9-2.cfg points to Windows Java folders! not SAS-supplied Java folders as did SASv9-1-3.cfg

Ron Fehd the installation or configuration maven CDC Atlanta GA USA RJF2 at cdc dot gov

> -----Original Message----- > To: Fehd, Ronald J. (CDC/CCHIS/NCPHI) > Subject: RE: [SAS 7610123232] ERROR: Unable to load the Java Virtual Machine > > Yes 9.2 is the problem. SAS 9.1.3 worked. > > Looking at the instructions below, they are for JRE 1.4....

> Looking at the sas.cfg file for 9.1.3 the JREOPTIONS points > to the JRE 1.4.... Directory that is embedded and installed > within the SAS-9.1.3 directory. It looks like that > subdirectory is intact and was not updated as part of the > ITSO JRE upgrade on 7/31. > > What is strange is that the SAS 9.2 installation set the > sas.cfg file's JREOPTIONS to point to the JRE 1.5.0_12 within > the c:\program files\java directory and did not establish it > within the C:\sas9.2 directory as it did with SAS 9.1.3. I > guess the ITSO upgrade figured that within SAS directories, > the JRE directories were off limits and left them alone. In > the c:\program files\java directory, the JRE directories were > fair game....and it basically wiped out JRE 1.5.0_12 as part > of establishing JRE 1.6...... Since that's what SAS9.2 is > using, we now have problems with 9.2. > > Even if we get this restored/reinstalled, another ITSO update > could knock out the directory again since it is not in the > SAS directory. > > -----Original Message----- > From: Fehd, Ronald J. (CDC/CCHIS/NCPHI) > Sent: Tuesday, August 12, 2008 5:06 PM > To: Allee, Steven (CDC/NIOSH/DSHEFS) (CTR) > Subject: FW: [SAS 7610123232] ERROR: Unable to load the Java > Virtual Machine > > <sigh> > this worked in v9.1.3, right? > > and you want v9.2 fixed? > > > -----Original Message----- > > From: SAS Technical Support [mailto:support@sas.com] > > Sent: Tuesday, August 12, 2008 3:25 PM > > To: Fehd, Ronald J. (CDC/CCHIS/NCPHI) > > Subject: [SAS 7610123232] ERROR: Unable to load the Java Virtual > > Machine > > > > Hi Ronald, > > > > One of the first things you can try is to reinstall the SAS Private > > JRE. If that does not make a difference please reference this SAS > > Note: > > http://support.sas.com/kb/12/279.html > > > > Here is the information to reinstall the SAS Private JRE > > > > The SAS Pivate JRE 1.4.2_09 can be installed from the SAS Setup CD or > > from the Disk1 directory in your SAS Software Depot: > > > > \srw\bundles\sasjre\jresetup.exe > > > > Please let me know how this goes, one machine at a time > > > > Thank you, > > > > Technical Support Analyst V - Windows Systems www.sas.com

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