This is excellent and focuses on questionnaire surveys. I'm sure a layman
would get the idea:
On Sun, 12 Feb 2006 05:41:13 -0500, Peter Flom <flom@NDRI.ORG> wrote:
>>>> Jack Hamilton <jfh@STANFORDALUMNI.ORG> >>> wrote
>I received an invitation from T-Mobile yesterday to participate in a
>survey of their HotSpot users (I'm not a HotSpot user, but I use their
>I don't see how it could produce meaningful results, because so many of
>their questions did not have a correct answer, or even a remotely
>correct answer, as a choice.
>So when I write them, and other survey creators, an irritated letter
>pointing out the error of their ways, what's a good URL to point them
>to? I think it will have to be pretty simplistic and not involve any
>fancy statistical words (none of the real statisticians I've known would
>have come up with a survey like theirs).
>Writing good survey questions is not easy, and I don't know of a good URL
on how to do it.
>OTOH, there are a number of good books on the subject (if you want a list
of some, remind
>me tomorrow when I am at the office and I will give cites). It isn't
highly TECHNCIAL in the
>sense of needing lots of math.
>Unfortunately a lot of people seem to think that writing good questiosn IS