Bar charts that include non-selected 'Likert' categories?

I have checked various help resources including Raynald Levesque's site but the problem solutions does not seem exactly as this one requires though there is a reference to the fact that to a similar problem the solution may 'now be trivial in version 12'. I am hoping that this is indeed the case as we use SPSS for Windows version 12.02 and most likely I am simply not finding the appropriate option to select despite my best efforts. Here is a summary of the problem: Questions provided a 4 point Likert scale from strong disagreement to strong agreement as indicated by the numbers: 1,2,3,4. For particular questions the sample of respondents have not selected all four categories across the sample but perhaps only two or three (even perhaps only one) and we need to show on a percentage bar chart the other categories at level zero. By default the graph displays only the categories selected as if they are the only categories there are. (When I check the included/excluded values for the bar properties there are no categories appearing as excluded).

Any help would be appreciated.

regards p@c

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