Date: Wed, 21 Mar 2001 21:34:10 -0500
Reply-To: Sally Muller <sally@EMAIL.UNC.EDU>
Sender: "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From: Sally Muller <sally@EMAIL.UNC.EDU>
Subject: NECK TO NECK! SAS CONSULTANT OF THE YEAR (SICY)
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Dear SAS-Lers,
Many, many, thank to all of you who have already cast your votes for
the 2001
"SAS Institute Consultant of the Year" (SICY). Currently the votes are
amazingly
well distributed so if you haven't voted please do so now. We
certainly wouldn't want
to have a revote now would we? Here are the SICY nominees and the
comments about them.
Please X the space in front of the name of the person you wish to vote
for:
___ * Dave Brumitt --
He'll probably decline the nomination being Director of Technical
Support and all but given that I go back w/ Dave to the OS/2 6.06 beta
in 89/90 (?) I feel I've known Dave for quite a while. In fact, he's
about the only contact I've used in tech support and having always
received consummate support from him, he's my nominee.
___ * Lynn Curly --
Is never fazed by my exotic questions. Always comes through with an
answer.
___ * Mark Dawson --
Always understanding and helpful -- a good record of fast results.
___ * Marc Howell --
I nominate Marc Howell who assisted us over several months last year to
resolve a problem one of our non-IT (business customer) SAS power users
found in using the SASXFTP experimental access method. The SAS user
had
developed a number of web pages for his upper management to use to
access information on their departments Intranet site. The management
began to rely on this information for their business needs. One day in
June,
the SASXFTP program abruptly stopped working. With the assistance of
Marc,
we conducted lots of tests to try to determine the problem. This
dragged on
into September but Marc kept helping us try different things. We
eventually
determined what caused the problem (it related to an upgrade in the
operating
system with how TCP/IP was installed). Thanks Marc for all of your
efforts in
assisting us with this problem!
___ * Ivy Parker --
The questions that I typically contact Tech Support about are in regard
to EIS applications. Ivy is typically my responder and she does a
terrific job of gathering the appropriate information, testing,
retesting, and then testing again. Together we've identified a few
bugs,
and Ivy goes beyond to identify if a next release has the enhancement
removed! Thanks Ivy!
___ * Annette Sanders --
Although I find the level of help from SAS support to be uniformly
exceptional, one name stands out. I've used SAS for over 20 years, but
am relatively new to IML. I was impressed with the level of attention
Annette gave to my concerns and the research she did to help me write
the various modules I needed.
___ * Jon Schlitz --
Jon works in the Mainframe group and along with Tina Hobbs, supports
SAS/Warehouse Administrator product. On more than one occasion, he has
put together a substantial example to illustrate a better way to set up
the metadata for a process I was trying to model. Jon (and Tina Hobbs)
have been exemplary in promptly getting back to me on new tracking
numbers. I would not have anywhere near the confidence in using the
Warehouse Administrator product without Jon's help. Jon's patience as I
was beginning to use this product was very encouraging. Given that
SAS-L
and the WA-FORUM are of limited help in solving problems with this
product, receiving the top quality of support that I do from SAS Tech
Support is very much appreciated. Because SAS-Lers are less likely to
use Warehouse Administrator than other SAS products, the opportunity
for
Jon to receive acknowledgement through the SICY ballot process is
reduced, a circumstance that I greatly regret.
___ * Donna Woodward --
Above mentioned person definitely went above and beyond the call of
duty
explaining some differences between proc forecast and then other
regression procs. She even provided a couple of sample programs to
illustrate her points.
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A big birdie at SAS told us that whomever wins, will go to SUGI '01 in
their own Midway and first class all the way!
Furthermore, you will be able to witness the crowning of the SICY first
hand as the award will be presented at the SAS-L BOF, along with the
MVS, SASLROY, and HOF awards.
Our only regret in recognizing the SICY, is that we can't bestow the
award on all the people in SAS Technical Support for the excellent job
that they *ALL* do!!!!
Actually a second regret is that we have to resort to this archaic
poll!
Our highly-esteemed webmaster, Larry Hoyle, is out of town and
therefore
we regret that we do not have a URL to give to you for casting your
votes.
This will *not* happen again!
Please send your votes via email to me: sally@email.unc.edu and include
on the subject line: SICY. If desired please also include any
testimonials for your choice and whether you prefer to remain
anonymous.
The new SICY for 2001 will be announced on SAS-L.
Thanks for your votes!
Best Regards,
SAS-L RAL/BOF Planning Committee