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Date:         Wed, 21 Mar 2001 21:34:10 -0500
Reply-To:     Sally Muller <sally@EMAIL.UNC.EDU>
Sender:       "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From:         Sally Muller <sally@EMAIL.UNC.EDU>
Subject:      NECK TO NECK! SAS CONSULTANT OF THE YEAR (SICY)
Comments: To: SAS-L@LISTSERV.VT.EDU
Content-Type: text/plain; charset=us-ascii

Dear SAS-Lers,

Many, many, thank to all of you who have already cast your votes for the 2001 "SAS Institute Consultant of the Year" (SICY). Currently the votes are amazingly well distributed so if you haven't voted please do so now. We certainly wouldn't want to have a revote now would we? Here are the SICY nominees and the comments about them. Please X the space in front of the name of the person you wish to vote for:

___ * Dave Brumitt --

He'll probably decline the nomination being Director of Technical Support and all but given that I go back w/ Dave to the OS/2 6.06 beta in 89/90 (?) I feel I've known Dave for quite a while. In fact, he's about the only contact I've used in tech support and having always received consummate support from him, he's my nominee.

___ * Lynn Curly --

Is never fazed by my exotic questions. Always comes through with an answer.

___ * Mark Dawson --

Always understanding and helpful -- a good record of fast results.

___ * Marc Howell --

I nominate Marc Howell who assisted us over several months last year to resolve a problem one of our non-IT (business customer) SAS power users found in using the SASXFTP experimental access method. The SAS user had developed a number of web pages for his upper management to use to access information on their departments Intranet site. The management began to rely on this information for their business needs. One day in June, the SASXFTP program abruptly stopped working. With the assistance of Marc, we conducted lots of tests to try to determine the problem. This dragged on into September but Marc kept helping us try different things. We eventually determined what caused the problem (it related to an upgrade in the operating system with how TCP/IP was installed). Thanks Marc for all of your efforts in assisting us with this problem!

___ * Ivy Parker --

The questions that I typically contact Tech Support about are in regard to EIS applications. Ivy is typically my responder and she does a terrific job of gathering the appropriate information, testing, retesting, and then testing again. Together we've identified a few bugs, and Ivy goes beyond to identify if a next release has the enhancement removed! Thanks Ivy!

___ * Annette Sanders --

Although I find the level of help from SAS support to be uniformly exceptional, one name stands out. I've used SAS for over 20 years, but am relatively new to IML. I was impressed with the level of attention Annette gave to my concerns and the research she did to help me write the various modules I needed.

___ * Jon Schlitz --

Jon works in the Mainframe group and along with Tina Hobbs, supports SAS/Warehouse Administrator product. On more than one occasion, he has put together a substantial example to illustrate a better way to set up the metadata for a process I was trying to model. Jon (and Tina Hobbs) have been exemplary in promptly getting back to me on new tracking numbers. I would not have anywhere near the confidence in using the Warehouse Administrator product without Jon's help. Jon's patience as I was beginning to use this product was very encouraging. Given that SAS-L and the WA-FORUM are of limited help in solving problems with this product, receiving the top quality of support that I do from SAS Tech Support is very much appreciated. Because SAS-Lers are less likely to use Warehouse Administrator than other SAS products, the opportunity for Jon to receive acknowledgement through the SICY ballot process is reduced, a circumstance that I greatly regret.

___ * Donna Woodward --

Above mentioned person definitely went above and beyond the call of duty explaining some differences between proc forecast and then other regression procs. She even provided a couple of sample programs to illustrate her points.

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A big birdie at SAS told us that whomever wins, will go to SUGI '01 in their own Midway and first class all the way!

Furthermore, you will be able to witness the crowning of the SICY first hand as the award will be presented at the SAS-L BOF, along with the MVS, SASLROY, and HOF awards.

Our only regret in recognizing the SICY, is that we can't bestow the award on all the people in SAS Technical Support for the excellent job that they *ALL* do!!!!

Actually a second regret is that we have to resort to this archaic poll! Our highly-esteemed webmaster, Larry Hoyle, is out of town and therefore we regret that we do not have a URL to give to you for casting your votes. This will *not* happen again!

Please send your votes via email to me: sally@email.unc.edu and include on the subject line: SICY. If desired please also include any testimonials for your choice and whether you prefer to remain anonymous.

The new SICY for 2001 will be announced on SAS-L.

Thanks for your votes!

Best Regards, SAS-L RAL/BOF Planning Committee


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